Privacy, Shipping & Returns

PRIVACY, SHIPPING & RETURNS

Who we are
In this Privacy Policy references to "we" and "us" are to Focalserve.
What information we collect and how
The information we collect via this website may include:

  • Any personal details you type in and submit, such as name, address, email address, etc.
  • Your IP address (this is your computer's individual identification number) which is automatically logged by our web server. This is used to note your interest in our website.
  • Your preferences and use of email updates, recorded by emails we send you (if you select to receive email updates on products and offers).

What we do with your information
Any personal information we collect from this website will be used in accordance with the Data Protection Act 1998 and other applicable laws.

The details we collect will be used:

  • To process your order, to provide after-sales service (we may pass your details to another organisation to supply/deliver products or services you have purchased and/or to provide after-sales service)
  • To comply with legal requirements.
  • In certain cases we may use your email address to send you information on our other products and services. In such a case you will be offered the option to opt in/out before completing your purchase.

We may need to pass the information we collect to other companies for administrative purposes. We may use third parties to carry out certain activities, such as processing and sorting data, monitoring how customers use our site and issuing our e-mails for us. Rest assured that third parties will not be allowed to use your personal information for their own purposes.


Other Websites
This privacy policy only covers this website. Any other websites which may be linked to by our website are subject to their own policy, which may differ from ours.

Payment
All our Payments are processed INDEPENDENTLY by PAYPAL. If you haven't got an Account with PAYPAL don't worry, it only takes a few minutes to set up and is completely FREE! Over 80 Million people Worldwide use PAYPAL as a SAFE and HIGHLY secure way of purchasing Online. We do NOT store any of your Card Details. You will be directed to PAYPAL at the end of your Shopping Experience with us.

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